The study explored how private healthcare organizations can innovate during crises while maintaining their core ethical values.

This is particularly crucial in resource-constrained settings, where healthcare institutions must deliver essential services while managing to innovate in times of crisis, says IIM Lucknow sources.

Challenges

The COVID-19 pandemic posed unprecedented challenges to healthcare systems worldwide, says IIM Lucknow researcher.

Public healthcare systems, often underfunded and unprepared, struggled to cope with the surge in demand, while private healthcare institutions played a pivotal role in responding swiftly with innovative solutions.

Many of these organisations introduced telemedicine, virtual consultations, and resource optimisation strategies to ensure continuity of care while minimising patient exposure.

These innovations were instrumental in helping healthcare providers navigate the pandemic’s challenges while maintaining high standards of care.

Focus

Dr. Shroff’s research focused on Sri Sathya Sai Sanjeevani Hospital (SSSH) in Chhattisgarh, which provides free paediatric cardiac care.

Despite facing critical shortages of resources during the pandemic, such as Personal Protective Equipment (PPE) and ventilators, SSSH adapted quickly with innovative solutions like telemedicine, in-house blood banks, and efficient resource management, enabling it to successfully navigate the crisis, say sources from IIM Lucknow.

· A culture of values such as empathy, resilience, and integrity helps healthcare organizations respond effectively during crises

· Crises often push organizations to innovate, with solutions like telemedicine and better resource management emerging as key strategies.

· Crisis management is an iterative process where internal values and external challenges work together to foster lasting innovation and ethical care.

Research

Speaking about the findings of the research Prof. Arvind Shroff said, crises like the pandemic show that resilience and virtues are not just values, they are catalysts for transformative innovation, especially when delivering affordable healthcare as a basic human right.

Crucial role

This IIM Lucknow research also underscores the crucial role of leadership in navigating crises.

Leaders who prioritise values like empathy and integrity inspire their teams to meet challenges head-on and transform crises into opportunities for innovation.

By focusing on these virtues, leaders can help organisations balance the immediate demands of crisis management with the long-term goal of delivering ethical, high-quality services.

The research emphasises the importance of maintaining a strong organisational culture to cultivate resilience and foster innovation, say sources from IIM Lucknow.

Applications

The findings of this research have broad applications for healthcare organisations, leaders, and policymakers.

For healthcare institutions, it provides a framework for integrating ethical practices and innovation during emergencies.

It also offers strategic insights for leaders, helping them incorporate values like resilience and empathy into their decision-making processes.

Policymakers and training programs can leverage these insights to develop guidelines that promote virtuous practices in resource-constrained environments, ensuring that healthcare providers can effectively deliver essential services during crises.

In 2005, IIM Lucknow expanded its area of influence in the realm of management education by becoming the first IIM to set up a satellite campus exclusively for Executive Education at NOIDA in Delhi NCR region.

IIM Lucknow is accredited by AACSB and AMBA while its EQUIS Accreditation is ongoing. The institute features in the prestigious FT -100 Top Global Business schools for both the 2-year Flagship PGP program and One-year IPMX Program.

It is also consistently ranked amongst top business schools in the NIRF Rankings. IIM Lucknow was the first IIM to start a 2-year full time MBA program in Sustainable Management 10 years back. It also has a long-standing full-time MBA program in Agri Business Management.

Also Read – IIM Lucknow study explores great sustainability

While this is for the first session of the test, candidates can apply for the second session also till 18 April 2025.

They can also choose to apply exclusively for second session later. BITSAT 2024 registration process for the second test will be open from 26 May to 10 June, 2025.

This is the test to be taken for those who wish to join graduation courses in BITS (Birla Institute of Technology and Science) which has campuses in Pilani, Goa, Hyderabad, Mumbai and Dubai.

BITSAT 2025 registration is now open for the first test session, candidates can apply for second session also now.

BITSAT 2024 registration process for the second test will be open from 26 May to 10 June, 2025. There is more to it than meets the eye.

Students have two options now, they can apply to write the test in the first session, those who wish to attempt the exam later, can submit BITSAT 2025 registration for the second session.

What is BITSAT 2025?

The full name of Birla Institute of Technology and Science Admission Test. It is popularly known in its shorter form BITSAT.

This is an institutional-level entrance test that is conducted twice a year. BITSAT 2025 is meant to be conducted this year. The first session is to happen from 26 May 2025 to 30 May 2025.

Second session of BITSAT 2025 will take place from 22nd June 2025 to 26th June 2025. It will be conducted online where answers have to be marked on a computer screen.

The format of questions is multiple choice, where each question will have more than one option and the right one has to be chosen to get the marks.

BITSAT will have questions related to Maths/Biology, Physics, English Proficiency, Logical Reasoning, Physics and Chemistry.

The applicants must study plus two from a recognized educational institution. Students focused on pharmacy courses must pass plus two with biology, physics and chemistry.

Those aiming for engineering courses have to study plus two with maths, physics and chemistry.

How to undertake BITSAT 2025 registration?

The process to take up BITSAT 2025 registration is online. Candidates have to visit the official website of the exam to submit applications.

The URL to reach the official website is ‘https://bitsadmission.com/’ The process is mentioned below:

1.The URL mentioned above has to be typed into the browser of the computer and submitted to allow the website to download.

2. Once the website is ready, candidates can scroll down the page and click the button BITSAT-2025: Click here to apply for BITSAT-2025

3. Clicking the above button will open another webpage with URL ‘https://cdn3.digialm.com/EForms/configuredHtml/1823/92362/Index.html?_gl=1*1ay7xdy*_gcl_aw*R0NMLjE3NDA2NjAyNDEuQ2p3S0NBaUF0NEMtQmhCY0Vpd0E4S3AwQ1J1MkVuRXVyRGw4NVJRRkVfTlBVRmo4R3JNRThsWTNnQ1RjcTJlMU1BTlgyM01hMXpPZWtob0NDQ2NRQXZEX0J3RQ..*_gcl_au*MTY3MDY1ODYzMC4xNzQwNjMwMjk0*_ga*MzE4NjUyODMuMTc0MDYzMDI5NA..*_ga_DYQ0HEBE5Z*MTc0MDY2MDI0MS4yLjEuMTc0MDY2MTEwNC42MC4wLjEwODQyNDkzMjU.’

4. Once the webpage with above URL opens, they can click the link for registration and create an account.

5. After creating an account, they can login and start BITSAT 2025 registration for the exam.

6. The registration fee has to be paid and then BITSAT 2025 registration form has to be submitted.

Link to submit BITSAT 2025 registration is here

How to download the hall ticket

Students who have successfully completed the process of submitting BITSAT 2025 registration alone can download hall tickets.

Also read – Top 20 BTech Colleges in India in 2024, NIRF 2024 Rankings

The process to download admit cards is online, candidates have to visit the official website. The URL to access the official website is ‘https://www.bitsadmission.com/’

The same for the second session are to be available for download from 20th June, 2025 to till the exam date.

The tests must be passed with the required qualifying marks for the next process which involves counselling and document verification.

Those who get a seat in the course of their choice can convey their acceptance and pay the fees and join the classes.

Details about the admission procedure, courses offered and facilities provided can be obtained from the official website.

The institution has created a space for itself on the field of higher learning.