Privacy Policy
Phoenix360 Solutions Private Limited (herein referred to as Phoenix) and our affiliated company, are committed to respecting your online privacy and recognize your need for appropriate protection and management of personally identifiable information ("Personal Information") you share with us, in-line with the applicable data protection laws and regulations.
This Policy is subject to the terms of the Site Policy (Terms of Use) of Collegechalo.com and the Application. This policy applies to those who register on the Platform (as defined in the Terms of Use) provided by the Collegechalo.com, in connection with use of our services, or whose information Collegechalo.com otherwise receives in connection with its services (such as but not limited to contact information of individuals associated with Collegechalo.com including partner colleges/ educational institutes etc.)
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF INDIAN INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.
We collect information about you or your usage to provide better services to all of our users. We collect information in the following ways:
Collegechalo.com may process your Personal Information for the following purposes:
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect your information about Website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site and some sections/features of the site may not work.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site has accessed.
Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyse information that does not contain Personal Information for trends and statistic.
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site of fill out a form or visit a garage. Also, when filling out a form on our site, you may be asked to enter your – name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and Offers, ever if your number has DND activated on it.
It is clarified that while Your usage to Our Platform, you might see the links to the third-party website / advertisements / electronic communication service, which are provided by the third parties. As the operation of the third party is not under control Phoenix, therefore Phoenix does not make any endorsement / guarantee of any service or product offered through third party websites nor make any representation related to the any privacy policy or other policies of such third party. Any usage of such third-party website or availing any service or product through third party shall be at your risk and Phoenix is not responsible for any loss / damage or otherwise. It is recommended that You should review the privacy policy of such third-party websites prior to using such websites.
We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information in order to fulfil their jobs to provide, operate, develop, or improve our products or services.
Collegechalo.com does not rent, sell, or share personal information about you with other people or non-affiliated companies except:
Your personal information processed by Collegechalo.com are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal information is processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your personal information will be archived.
We retain your personal information as long as necessary for Us to provide services to you or you ask Us to not retain your data. If you no longer want Us to use your information then you can request that We erase your personal information and close your collegechalo account as soon as reasonably possible, based on your account activity and in accordance with applicable law(s)...
We may retain some of your personal information as necessary for Our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if We suspend the collegechalo account for fraud or safety reasons, We may retain certain information from that account to prevent that user from opening a new account in the future.
We may retain and use your personal information to the extent necessary to comply with Our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the collegechalo, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in Our database, but are disassociated from personal identifiers.
Because We maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies may take a period of time before they are deleted from Our active servers and may remain in Our backup systems.
You can request for deletion of your information by writing to our designated Grievance Officers, via in writing or through email signed with the electronic signature. The list of respective grievance officers is being provided in Terms of Use.
Please note that if you have multiple accounts with Us, then you will have to raise separate requests for each of the accounts, along with the associated email IDs or phone numbers.
Further, We may retain and use Your personal information to the extent necessary to comply with Our legal obligations. For example, We may keep some of Your information for tax, legal reporting and auditing obligations.
To the extent permitted by law, Collegechalo.com may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.You are entitled to lodge a complaint with a competent Data Protection Authority where existing, concerning the Platform’s compliance with the applicable data protection laws and regulation.
The security and confidentiality of your Personal Data is important to us and Collegechalo.com has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as Collegechalo.com. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy.
Collegechalo.com reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.
Collegechalo.com shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. Collegechalo.com does not store any Credit / Debit card details.
Any other personal information shared by you which is not asked by Collegechalo.com during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and Collegechalo.com will not be liable for breach of such information.
If you have any questions regarding this privacy policy or the protection of your personal data, please contact Phoenix’s Data Protection Officer at the following:
Data Protection Officer/ Grievance Officer
Nikita Sharan
